EXPERT IN HOSPITALITY & TOURISM
ArterLux. is a specialist in measuring, managing and optimizing operational quality for tourism market.
Our many years of experience in measuring quality in the travel industry enable us to have a solid foundation of expertise which we can provide to client-focused companies.
Our team of experts is fully capable and equipped to develop studies and customized action plans, providing a high level of reactivity, transparency, and respect for our commitments.
Quality management for a client-focused company is crucial, and must integrate specific criteria for both product and customer service. ArterLux. is able to provide the necessary tools and skills for evaluation and improvement in both of these areas.
- understand and analyze customers’ needs.
- adapt existing services to their requirements.
- measurement and management of the quality of a single establishment or a network.
- develop operational action plans and determine the best ways to implement them.
- provide concrete operational and internal management tools that will also help retain customers
Our quality assurance evaluations are for all companies that wish to offer the best possible quality to their customers, and know that the only way to accomplish this is through rigorous concrete efforts on a daily basis.